Last updated: April, 2026
This Privacy Policy explains how Ten Twenty Four Limited, “we”, “us”, “our” collects and uses personal data when you visit our WordPress website, contact us, or use our services.
If you have any questions, contact us using the details in the Contact details section.
1. Who we are
Data Controller: Ten Twenty Four Limited
Website: https://weare1024.com/
Address: Rotherwas Munitions Factory, Skylon Park, Hereford, HR2 6SR
Telephone: 0207 100 1024
Email: [email protected]
2. The personal data we collect
We may collect and process the following categories of personal data.
Data you provide to us
Name
Company name, job title
Email address, phone number
Message content, enquiry details
Any other information you choose to share with us
Data collected automatically when you use our website
IP address
Device, browser, and operating system information
Pages viewed, time spent, referring website, links clicked
Approximate location derived from IP address
Cookie data, where cookies are enabled
Data we receive from other sources
In some cases we may receive business contact information from public sources or referrals, for example company websites.
3. How we use your personal data
We use your personal data for the following purposes.
To respond to enquiries, and communicate with you
To provide quotes, and manage customer relationships
To deliver services, including onboarding, support, and account management
To manage contracts, billing, and procurement where relevant
To operate, maintain, and improve our website
To protect our business, detect fraud, and maintain security
To comply with legal obligations, and handle claims or disputes
4. Our lawful bases for processing
Under the UK GDPR, we rely on the following lawful bases.
Contract
Where processing is necessary to provide services, manage a contract, or take steps at your request before entering a contract.
Legitimate interests
Where processing supports our operations, for example responding to enquiries, improving services, and securing our systems, and where those interests are not overridden by your rights.
Legal obligation
Where we must comply with applicable laws.
Consent
Where required, for example certain cookies, and some marketing.
5. Cookies
Our WordPress website uses cookies and similar technologies to help it function, and to understand how it is used.
You can control cookies through your browser settings, and through any cookie banner or preference tool shown on our website.
Some WordPress plugins, for example contact forms, spam protection, analytics, embedded content, or marketing tools, may also set cookies.
6. Marketing
We may contact you with information about our services where permitted by law.
You can opt out at any time by using the unsubscribe link in our emails, or by contacting us.
Opting out of marketing will not affect service related communications, for example replies to enquiries or contractual notices.
7. Who we share personal data with
We may share personal data with trusted third parties where necessary to operate our business, for example.
Website hosting, email, and IT service providers
Professional advisers, for example legal, accounting, insurance
Regulators, law enforcement, or courts where required by law
We do not sell your personal data.
8. International transfers
Some of our suppliers may process personal data outside the UK.
Where this happens, we ensure appropriate safeguards are in place, for example UK approved transfer mechanisms, and contractual protections.
9. Data security
We take appropriate technical and organisational measures to protect personal data, including access controls and security practices designed to reduce the risk of loss, misuse, unauthorised access, or disclosure.
10. Data retention
We keep personal data only as long as necessary for the purposes described in this policy, including legal, accounting, and reporting requirements.
11. Your rights
You have rights under UK GDPR, including.
- Right of access
- Right to rectification
- Right to erasure, in certain circumstances
- Right to restrict processing, in certain circumstances
- Right to object, in certain circumstances
- Right to data portability, in certain circumstances
- Right to withdraw consent, where we rely on consent
To exercise your rights, contact us using the details below.
12. Complaints
If you have concerns, please contact us and we will try to resolve them.
You can also complain to the UK supervisory authority.
Information Commissioner’s Office, ICO
13. Third party links
Our website may contain links to third party websites. We are not responsible for their privacy practices, and you should review their privacy policies.
14. Children
Our website is not intended for children, and we do not knowingly collect personal data from children.
15. Changes to this Privacy Policy
We may update this policy from time to time. The latest version will be published on our website, and the “Last updated” date will be revised.
16. Contact details
Ten Twenty Four Limited
Rotherwas Munitions Factory, Skylon Park, Hereford, HR2 6SR
Telephone: 0207 100 1024
Email: [email protected]